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Tell us what's going on — we'll sort it.
Whether it's a Unique ID that won't verify or a proctored test rollout for your whole hiring team, this is the fastest way to get a real person on it.
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Before you write in
A lot of the common snags resolve faster than an email round-trip — worth a quick check first.
Unique ID not showing on your profile?
It generates automatically on email verification — check your inbox (and spam) for the confirmation link.
Assessment marked as a violation?
Camera/tab-switch flags show up under History → that attempt's report, with the exact timestamp.
Resume parsed something wrong?
Open the resume builder — every parsed field is editable before you save your profile.
Already have an account?
Signed-in requests get routed straight into your support ticket queue with your account context attached — no need to re-explain who you are.
Go to my support dashboardOr reach us directly